Conversation

Fiche | Anglais
Definition

A conversation is 2 or more people talking together.

Formal vs. Informal Conversation

Rules

The context and the people involved in a conversation affect the language used. Generally speaking, conversations can be formal or informal.

Formal conversations are official and impersonal.

Formal Conversation Contexts

Job interview
Giving a speech
First time meeting someone
Official ceremonies
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Informal conversations are casual with people we know.

Informal Conversation Contexts

Chat with friends/family
Dinner parties
Game night
Talking with coworkers you know well
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Greetings

Greetings are used to begin a conversation.

Common Greetings

Used both in formal and informal conversations.

Hello
Hi
Good morning
Good afternoon
Good evening
How are you?
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Receptionist greeting someone.
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Someone coming in for a job interview.
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Formal Greetings

Formal greetings are impersonal and keep a certain distance between the speakers.

It is a pleasure to meet you
How do you do?
Nice to meet you
Pleased to meet you
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A guy introducing himself at an interview.
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A person introducing himself at an interview.
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Informal Greetings

Informal greetings are casual and used with people we know very well.

Hey!
Yo!
What’s up?
Good to see you!
Long time no see!
What’s new?
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Two people meeting at the supermarket.
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Two people meeting at the supermarket.
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Greetings Exercise

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Identification

Identifications are used to introduce and ask about another person or yourself. Identifications are often used with greetings.

Introducing Yourself

My name is . . .
I’m . . .
Let me introduce myself, I’m . . .
I don’t think we’ve met. I’m . . .
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A guy introducing himself when coming in for a job interview.
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A guy introducing himself at a job interview.
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Introducing Another Person

This is . . .
Meet . . .
This is my friend . . .
Let me introduce you to . . .
I’d like you to meet . . .
Have you met . . .
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A woman introducing someone coming in for a job interview.
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A woman introducing someone coming in for a job interview.
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Asking About Someone

What is your name?
Who is . . .?
And you are . . .?
Which group are you in?
Who’s your partner for the project?
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A guy asking about the new employee in the office.
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An employee asking another employee his name.
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Identifications Exercise

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Goodbyes

Goodbyes are used at the end of conversations, to close it.

Most Common Goodbyes

  Formal Informal
Goodbye ✔ ✔
Bye X ✔
See you later X ✔
Have a good day ✔ ✔
See you tomorrow X ✔
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Coworkers saying goodbye at the end of the workday.
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Coworkers saying goodbye at the end of the workday
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Formal Goodbyes

Formal goodbyes are used when ending a conversation with people you don’t know very well and in official settings.

Enjoy your evening
I must be going
I have got to go
It was nice meeting you
It was nice talking to you
It was a pleasure
It was a pleasure meeting you
The pleasure was mine
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3 people at the opera, saying goodbyes.
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3 people at the opera, saying goodbyes.
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Informal Goodbyes

Informal goodbyes are used to end casual conversations with people you know very well.

Bye bye
Take care
Good night
Okay, thanks
Until next time
See you
Talk to you later
Have a good one
Gotta go
Take it easy
Catch you later
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A guy and a girl standing in front of a door, saying good night.
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A guy and a girl standing in front of a door, saying good night.
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Tips

Goodbyes are often used in combination by using 2 expressions together. The most common combinations are done by adding a phrase to the words Goodbye or Bye. It can be added before or after.

Adding before: Adding after:
See you later, goodbye!
It was nice meeting you, goodbye!
Goodbye, see you later!
Goodbye, it was nice meeting you.
See you tomorrow, bye!
Have a good day, bye!
Bye, see you tomorrow!
Bye, have a good day!
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Goodbyes Exercise

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Thanks

Thanks are used to express gratitude, appreciation and recognition. Thanks can be given or accepted.

Saying Thanks

Thank you
Thank you very much
Thank you so much
Thanks
Thanks a lot
Thanks for everything
I owe you
I owe you one
I’m so grateful
Much appreciated
You’re a lifesaver
You’re the best
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Woman offering to open the door to someone with his hands full.
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Woman opening the door for someone with his hands full.
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Accepting Thanks

You are most welcome
You’re welcome
Welcome
It’s my pleasure
My pleasure
The pleasure’s mine
That’s okay
Anytime
Glad to help
Not at all
Just doing my job
Don’t mention it
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Woman offering homemade cookies to a coworker.
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A coworker leaving with all the cookies.
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Thanks Exercise

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Apologies

Apologies are used to express regret, to say you are sorry and to ask for forgiveness.

Giving Apologies

I’m sorry
Sorry
I apologize
My apologies
Please, accept my apologies
Please, forgive me
Forgive me
Excuse me
Pardon me
I didn’t mean to . . .
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A woman apologizing for splashing her soda on her coworker when opening the can.
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A woman apologizing for splashing her soda on her coworker when opening the can.
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Accepting Apologies

That's okay
It’s okay
That's alright
It’s alright
Don't worry about it
Don't mention it
Don't apologize
Forget about it
It doesn't matter
No harm done
No need to apologize
Never mind
You couldn't help it
I quite understand
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A coworker accepting an apology.
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A coworker accepting an apology.
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Apologies Exercise

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Interruptions

Interruptions are used when you need to say something and someone is busy or already talking.

Excuse me
I’m sorry to interrupt
Pardon me
Pardon me for interrupting
Can I interrupt?
I’m sorry about this, but . . . 
Before you continue . . .
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A person interrupting a presentation during a staff meeting.
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A person interrupting a meeting in a conference room.
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Interruptions Exercise

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Fillers

Fillers are used to get more time to think or react to what was said.

I mean . . .
I think . . .
All right . . .
Well . . .
Let’s see . . .
I’ll think about it . . .
I’m thinking about it . . .
Let me think about it
Hold on a second
Can I have a minute?
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A person showing his hideous clothes matching skills to his coworker.
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An employee making a way too long presentation to his boss.
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Fillers Exercise

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Warnings

Warnings are used to warn people of a situation or an upcoming situation.

Be careful!
Watch out!
Look out!
You’d better . . .
I wouldn’t do that if I were you
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Someone warning a coworker carrying a lot of boxes on a trolley and not seeing the stairs in front of him.
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Someone who wants to blow up a balloon to jump scare a coworker.
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Warnings Exercise

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Reassurances

Reassurances are used to comfort, reduce worry and generally support people.

You’ll be fine
It will be alright
The same thing happened to me
It’s not important
It’s okay
No problem
Don’t worry about it
That’s all right
It doesn’t matter
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A person reassuring a friend who dropped her phone and broke it.
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A person bringing coffee to a coworker who has tons of paper piles on her desk.
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Reassurances Exercise

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On the Phone

Phone conversation phrases are used to call, answer, reply and take messages.

Answering the Phone

Answering a Personal Call
Hello?
Good morning!
Good afternoon!
Answering the Phone at Work
Hello, this is . . 
Jenna speaking.
Alloprof, how may I help you?
Alloprof, Jenna speaking. How may I help you?
Thank you for calling Alloprof. How can I help you?
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Someone answering her cell phone.
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Someone answering the phone at work.
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Asking to Speak to Someone

Hello, may I speak to Steve?
Hello, I would like to speak to Steve, please.
Hi, can I talk to Steve?
Hi, is Steve there?
Hi! Steve, please.
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Someone answering her cell phone.
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Someone answering the phone at work.
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Replying to a Call

Replying to a personal call:
Yes, it’s me.
Speaking.
Sorry, you have the wrong number.
Replying to a call at work:
One moment please.
One minute please.
Yes, it’s me.
Please hold.
I’ll place you on hold.
I’ll transfer you.
I will connect you right away.
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A person asking to speak with someone over the phone.
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A person asking to speak with someone over the phone.
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Reason for Calling

Hello, I’m calling about . . .
Hello, I’d like some information about…
Hello, could you tell me . . .?
Hello, I was wondering if you could . . .
Hi! Can you help with . . .?
Hi! Can you tell me . . .?
Hello! I have a question about…
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A person making a call to ask for information.
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A person making a call to ask for information.
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Offering to Take a Message

May I take a message?
Would you like to leave a message?
He’s not available. Do you have a message?
Sorry, she’s not here. Can I give her a message?
May I ask who’s calling?
What is your number?
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Someone taking a message on the phone for another person who spilled coffee all over himself.
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Someone taking a message on the phone for someone else who's leaving.
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Leaving a Message

This is Ray. Can he call me back at 555-2368?
Yes, can he call me back?
Ask him to call me back.
My name is . . .
This is . . . 
My number is . . .
You can reach me at . . .
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A person in a warehouse leaving a message on the phone.
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A person working in a bookstore leaving a message on the phone.
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On the Phone Exercise

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